All quotes from Dev’s book
People discover unseen opportunities when they have a personal and empathic connection with the world around them.
Our models are merely a representation of reality, not reality itself.
Our models are merely a representation of reality, not reality itself.
Empathy
helps people see the world as it really is, not how it looks on a map.
It's
hard to tell good facts from bad when your own experience of the world is too
narrow.
The
simplest way to have empathy for other people is to be just like them. A sense of affinity can deliver clarity to
often difficult and complex situations.
It obliterates faulty assumptions and sharpens ambiguous data.
