You will accomplish
your goals in large part by making every conversation you have as real as
possible.
Burnout doesn't
occur because we're solving problems; it occurs because we've been trying to
solve the same problem over and over.
The problem named is
the problem solved.
Multiple, competing
realities existing simultaneously: This is true and this is true and this is
true.
Multiple realities
are not competing. They just exist. You own a piece of the truth, and so do I.
Let's figure out what to do.
Clarity develops as
we thoughtfully consider all aspects of a topic.
Fierce does not mean
barbarous, menacing, or cruel. Fierce
means powerful, strong, unbridled, unrestrained, robust.
The progress of the
world depends on the progress of each individual human being right now.
A value is a tightly
held belief (as opposed to a vague notion) upon which a person or organization
acts by choice.
Integrity requires
alignment of our values -- the core beliefs and behaviors that we have claimed
as important to us -- and our actions.
You get what you
tolerate. People do not repeat behavior
unless it is rewarded.
When we are real
with ourselves and others, the change occurs before the conversation has ended.
Successful
relationships require that all parties view getting their core needs met as
being legitimate.
Our companies, our
relationships, and our lives are mirrors accurately reflecting us back to
ourselves.
We must recognize
that humans share a universal longing to be known and, being known, to be
loved.
What's on the other
side of your toughest issue is worth it:
relief, success, healthy, freedom from stress, happiness, a
high-performing team, a fulfilling personal relationship.
Where there is
anger, there is fear.
How we enter our
conversations is how we emerge from them.
The most valuable
thing any of us can do is find a way to say the things that can't be said.
For a leader, there
is no trivial comment.
You must extend to
others what you want to receive. It
begins with you.